Case Study

Arcura

How are they using Insite?

When we initially started using Insite, we were mainly using it for the installation and handover process. However, with the frequent feature updates that have been rolled out, we are able to make very effective use of Insite right from the initial survey stage through to handover, this way a complete timeline of events is recorded which enables us to ensure that our delivery service is not downgraded.

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Solution 1 - Record Keeping
Insite has helped with openness and transparency, it’s given us the ability to record site issues in a concise and timely manner whilst keeping track of delays and site issues caused by others.
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Solution 2 - Proactiveness
With Insite, we are able to display to our clients in a documented way, how proactive we are in our project management. There is a clear and concise record kept of every step of the project and regular reports are sent through to the client so they can see our exact site activity - nothing is hidden.
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Results with Insite

Product satisfaction
8/10
Likelihood to recommend
10/10
Collaboration
5/5
Ease of use
4/5
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"Insite has helped with openness and transparency, it’s given us the ability to record site issues in a concise & timely manner."

Shaun Ridewood Avatar
Shaun Ridewood
Operations & Aftersales Manager

About Arcura

Supplying windows and doors for the construction industry. Arcura maintain the highest standard of environmental care by using methods and materials which have a minimal environmental impact.

Arcura is a long established family business with a strong reputation amongst developers and contractors for quality workmanship, unparalleled industry knowledge and high levels of service.

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