Case Study

Aston University

How are they using Insite?

In the Estates & Capital Developments Team at Aston University, we employ Insite for project snagging, ensuring all aspects of construction and renovation meet our standards. It’s also instrumental in cleaning performance inspections and general campus issue detection, aiding in maintaining high standards of cleanliness and safety across the campus.

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Solution 1 - Streamlining
The adoption of Insite has notably simplified the processes for contractors. They now experience an easier method of receiving and addressing defects, enhancing efficiency and reducing turnaround times for corrective actions.
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Solution 2 - Digitisation
The transition from manual to digital processes, particularly in cleaning performance inspections, has significantly reduced paperwork. This digital shift has streamlined record-keeping, making tracking and management more efficient and environmentally friendly.
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Results with Insite

Collaboration
5/5
Ease of use
5/5
Product satisfaction
4/5
Likelihood to recommend
9/10
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How does the inspection completion time using Insite compare with other systems you’ve used?

While I have limited experience with other systems, Insite distinguishes itself with a straightforward and data-rich interface. This design significantly speeds up inspection completion times by making the process easier for both those who assign tasks and those who execute them on site. Its user-friendly nature ensures tasks are completed efficiently without feeling overly burdensome, contributing to overall satisfaction and productivity.

Who uses Insite in your team and how has it improved communication?

We’ve implemented Insite both internally and externally. Internally, it’s a key tool for our Cleaning and Maintenance teams, streamlining their operations and enhancing communication within these departments.

Externally, we’ve been using it extensively in snagging projects, particularly with contractors. This dual approach has significantly improved our communication efficiency, ensuring smooth coordination and timely response across different teams and with external partners.

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"Insite has significantly improved our communication efficiency, ensuring smooth coordination and timely response across different teams and with external partners."

Aria Wrigley Avatar
Aria Wrigley
Systems Admin Officer

About Aston University

Aston University, nestled in the heart of Birmingham, offers a vibrant, single-site campus that combines academic excellence with a rich student experience. The campus boasts modern educational facilities, including state-of-the-art lecture theatres, specialist laboratories, and innovative centres like the Aston Neuroimaging Facility.

Alongside these, the campus houses a well- equipped library, diverse dining options catered by ‘Nourish at Aston’, and extensive sports facilities at ‘Sport Aston’. The Students’ Union building is a hub of student life, and green spaces interspersed with art installations add to the campus’s aesthetic appeal. The Martin Luther King Multi-Faith Centre further enriches the inclusive and supportive environment.

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