Case Study

Decon

How are they using Insite?

Our organisation utilises Insite to manage core operations. Insite is instrumental in our Quality Inspection Test Plans, enabling consistent, high-quality project delivery. It supports efficient snagging processes, and helps us to manage outstanding works effectively. Insite also underpins our QA Manager Site Audits, ensuring adherence to stringent quality standards, and is crucial for Fire Stopping Audits, confirming the correct installation of safety systems in construction projects.

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Solution 1 - Accurate Detailing
The platform makes it simple to log issues with precision and efficiency, providing a reliable record that can be tracked against the project timeline. With images and notes captured directly in the system, the risk of errors or miscommunication is reduced.
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Solution 2 - Better Oversight
All findings are presented in a clear, easy-to-understand format, making it straightforward to share updates with clients. This transparency builds confidence, improves collaboration, and ensures stakeholders remain informed throughout the lifecycle of the project.

Results with Insite

Likelihood to recommend
5/5
Customer Support
5/5
Collaboration
5/5
Product Satisfaction
4/5
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How does the inspection completion time using Insite compare with other systems you’ve used?

Insite has proven to be far more advanced than other applications previously used, such as Site Audit Pro. Its flexibility and range of features provide the team with more than just a basic inspection tool, it delivers a complete solution for capturing, tracking, and reporting issues. Inspections can be completed faster, with richer detail and supporting evidence, giving a clearer picture of project progress. By consolidating these tasks into one platform, Insite not only saves time but also improves accuracy and accountability.

Who uses Insite in your team and how has it improved communication?

Insite is used not only internally but also when working with contractors and clients. For contractors, it provides a clear and structured way to record issues, assign responsibility, and monitor progress through to completion. This ensures nothing is missed and keeps projects moving without unnecessary delays. Clients particularly value the easy-to-read reports generated through Insite. These reports provide a transparent view of project activity.

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"Using Insite makes our reporting faster, our records clearer, and our client communication more professional and consistent across every project."

Andy Kelly Avatar
Andy Kelly
Managing Director

About Decon

DECON is an industry-leading project management and cost consultancy specialising in hospitality, retail, leisure and F&B. The team’s client-side experience means that they understand both the challenges that their specialist sectors face and the pace required to keep projects and programmes on track. Always focusing on solutions, removing complexity, ensuring smarter procurement, challenging constructively where necessary and above all, driving consistent excellence are hallmarks of the DECON approach.

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