Case Study

Genfit

How are they using Insite?

Currently, we are utilising Insite for our site surveys in which we conduct thorough assessments of installation sites to ensure they meet the necessary requirements for our products. The use of Insite in this process allows our team to efficiently capture and document site conditions, facilitating accurate and detailed reports. This capability not only streamlines our workflow but also enhances the accuracy and reliability of the information we gather.

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Solution 1 - Efficiency
Insite has significantly streamlined our site survey process, making it much more efficient and less time-consuming. Our team can now fill out site survey forms directly onsite, which eliminates the need to wait until they return to the office. This immediate data entry reduces delays and enhances productivity.
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Solution 2 - Real-time Access
The ability to access up-to-date information in real time is crucial for our operations. Insite’s data management capabilities mean that our sales team can track progress, identify potential issues early, and collaborate more effectively.

Results with Insite

Reporting
5/5
Product Satisfaction
5/5
Collaboration
5/5
Ease of use
5/5
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How does the inspection completion time using Insite compare with other systems you’ve used?

Insite has significantly reduced the time required to complete inspections compared to the previous application we were using. The efficiency of Insite allows our team to fill out forms directly on-site, streamlining the entire process. Previously, with the old application, the process was tedious and time-consuming, often requiring our team to re-enter data after returning to the office.

Who uses Insite in your team and how has it improved communication?

At the moment, we have been using Insite internally. This has already provided significant benefits, such as ensuring that all team members have access to up-to-date information. However, we see tremendous potential in expanding the use of Insite to include our customers and contractors. By integrating Insite into our external communication processes, we aim to streamline interactions and enhance collaboration. For instance, we plan to use Insite to allow customers and contractors to sign and fill out necessary documents directly within the platform.

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"Insite has significantly reduced the time required to complete inspections, allowing our team to fill out forms directly on-site. This efficiency streamlines our entire process and enhances productivity."

Meg Davies Avatar
Meg Davies
Sales Manager at Genfit

About Genfit

Genfit is a leading installer of solar panels and battery systems in the UK, established in 2009 by Dave Houston. The company caters to both residential and commercial markets, providing affordable, high-quality services backed by numerous accreditations such as NICEIC, SMAS, and Trustmark. Genfit prides itself on its innovative renewable energy solutions, excellent customer service, and maintaining high health and safety standards throughout project delivery. They also offer Tesla Powerwall installations to maximise energy efficiency and reduce reliance on the grid.

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