Case Study

Hyphen

How are they using Insite?

We use Insite for site surveys, reports, and snagging. These are essential parts of our workflow, helping us to ensure that all site conditions are accurately assessed and documented. Insite enables us to efficiently manage these tasks by allowing real-time updates and thorough reporting. This ensures that any issues identified during site surveys are addressed promptly, supporting the smooth progress and successful completion of our projects.

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Solution 1 - Efficiency
Insite has significantly reduced the time spent on site surveys and snagging. By allowing us to complete these tasks on the go, we can immediately document and report findings while still on-site, which speeds up the entire process.
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Solution 2 - Improved Accuracy
Insite enhances the accuracy of our site surveys and snagging by allowing us to document findings immediately, reducing the risk of errors or omissions that can occur when relying on memory or notes taken later. This immediate data capture ensures that all details are recorded precisely, contributing to more reliable reports and better project outcomes.

Results with Insite

Product Satisfaction
5/5
Ease of use
5/5
Reporting
5/5
Likelihood to recommend
5/5
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How does the inspection completion time using Insite compare with other systems you’ve used?

Insite is my preferred app for completing inspections because of its exceptional customisation options and the quality of its image mark ups. These features allow me to tailor the inspection process to our specific needs and produce more visually detailed and accurate reports. This level of customisation ensures that the outcome is not only professional but also precisely aligned with the requirements of each project, making it a standout tool compared to others I’ve used.

Who uses Insite in your team and how has it improved communication?

We primarily use Insite internally, with some contractor involvement during the snagging phase. It’s been particularly helpful in keeping track of snagging issues and facilitating communication by allowing us to receive relevant information directly from the general contractor. This streamlined communication ensures that all parties are aligned and that any issues are promptly addressed, contributing to a smoother and more efficient project completion process.

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"Insite has become our go-to for site surveys and snagging, offering real-time documentation and customisation. It enhances accuracy, saves time on each visit, and streamlines our entire inspection process."

Bianca Bohm Mancini Avatar
Bianca Bohm Mancini
Architectural Designer

About Hyphen

Hyphen is a forward-facing architectural practice delivering excellence for clients worldwide. Over the last 40 years, they’ve progressed into new sectors, new territories and realised many exciting opportunities for industry-leading clients.

Working as one connected team, of over 200 employees across ten offices, everyone at Hyphen brings something different to the whole - a different perspective, a new approach and specialist expertise to help get things done.

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