Case Study

NCD Electrical

How are they using Insite?

We use Insite for snagging, QA/handovers, and managing commercial instructions, such as VO evidence. Insite streamlines these processes by allowing us to track and document tasks efficiently in real-time. This ensures that issues are resolved quickly, quality checks are thoroughly completed, and variation orders are supported with accurate evidence, helping us maintain control over project progress and costs.

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Solution 1 - Digital Efficiency
Switching to complete digital records has significantly improved efficiency, eliminating the delays and errors associated with paper-based documentation. Our team can now access and update records in real-time, streamlining workflows and ensuring quick access to information.
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Solution 2 - Time Savings
By moving away from manual processes, our team now operates more efficiently, saving valuable time. Tasks that previously required extensive paperwork are now completed digitally, enabling faster decision-making and improving overall project delivery.

Results with Insite

Product satisfaction
5/5
Customer support
5/5
Reporting
5/5
Likelihood to recommend
5/5
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How does the inspection completion time using Insite compare with other systems you’ve used?

Insite stands out from other applications by offering significantly greater flexibility, customisation, and transparency, which directly impacts the time it takes to complete an inspection. Unlike other platforms, Insite allows us to tailor inspection forms and processes to fit our exact needs, cutting down on unnecessary steps and speeding up the workflow. Additionally, the transparency provided by real-time updates and clear data visibility ensures that we can track progress more efficiently.

Who uses Insite in your team and how has it improved communication?

We use Insite both internally and with external parties, which has greatly improved communication and collaboration. We invite external members such as client Quantity Surveyors and Project Managers to streamline the signing off of handovers or variation instructions. We also bring subcontractors on board to collaborate on progress reporting and snagging. This ensures that everyone involved has real-time access to the same information, helping to reduce delays and keep the project running smoothly.

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"PDF fillable forms have completely revolutionised how we use Insite. They make data entry seamless, save time on documentation, and allow us to customise forms to suit each project’s specific needs."

Colm Doyle Avatar
Colm Doyle
Managing Director

About NCD Electrical

NCD Electrical Ltd is a trusted electrical contractor with years of experience, providing high-quality electrical services across various sectors. Based in the UK, NCD prides itself on delivering reliable, safe, and innovative solutions tailored to meet the specific needs of each project. With a focus on precision and customer satisfaction, NCD Electrical ensures every job is completed to the highest standards. Committed to safety, efficiency, and sustainability, the company fosters strong client relationships, consistently exceeding expectations in electrical expertise and project delivery.

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